What should a technician do if an error is discovered in a filled prescription?

When an error is discovered in a filled prescription, the proper course of action is to report it immediately to the pharmacist. This is essential because pharmacists have the training and authority to evaluate the error's potential impact on patient safety and determine the appropriate steps to rectify the situation. By reporting the error, the technician ensures that the pharmacist can assess the risk, communicate with the patient if necessary, and make informed decisions regarding any corrections or follow-up actions required to ensure the patient receives the correct medication safely.

In a pharmacy setting, maintaining patient safety and providing accurate medications are of utmost importance. Therefore, it is not advisable for a technician to make corrections independently, as this could lead to further complications or liability issues. Ignoring the error or contacting the patient directly without the pharmacist's involvement could also compromise safety and professional protocols.